Terminals +info
St. Louis Lambert International Airport features two separate terminals, Terminal 1 and Terminal 2, each serving different airlines and offering distinct passenger experiences.
Terminal 1 is the larger and more comprehensive facility, handling most domestic and international flights, with multiple concourses, services, and dining options.
Terminal 2 is smaller and mainly used by Southwest Airlines, providing a quicker and more streamlined experience. It is important to note that both terminals are not connected airside, so passengers must plan transfers carefully between them.
Reviews +info
On this website, you will find valuable tips and reviews about St. Louis Airport Lambert, designed to help you navigate your travel experience smoothly. These reviews can help you understand what to expect in terms of service quality, cleanliness, and overall passenger experience.
-Our Review of St. Louis Airport
-Pros and Cons of STL Airport
-Mini-Guide of the Airport (2’ Guide)
-Other reviews
-Some Stats
Contact
Official website:
www.flystl.com
General information phone:
+1 314 890 1333 (daily, approx. 7:00–23:00)
Airport administration:
+1 314 426 8000 (Mon–Fri, business hours)
Email / contact:
Contact forms available via the official website
Lost and Found:
Phone: +1 314 890 1370 (Mon–Fri, 9:00–16:00)
Location: Terminal 1, near Door 18 (Airport Police Office)
TSA Lost & Found (security checkpoints):
Phone: +1 314 595 0423
Email: STL-lostfound@tsa.dhs.gov
About St. Louis
St. Louis is a vibrant and historically rich city located along the Mississippi River, offering a mix of iconic landmarks, cultural attractions, and family-friendly activities. Whether you are visiting for a short stay or planning to explore the surrounding region, the city provides a well-balanced experience that combines history, entertainment, and outdoor spaces.
One of the must-see landmarks is the Gateway Arch, the tallest monument in the United States and the symbol of the city. Visitors can take a tram ride to the top for panoramic views of the skyline and river. Nearby, the Old Courthouse and the Mississippi riverfront are also worth exploring. For families, Forest Park is a highlight, one of the largest urban parks in the country, home to the Saint Louis Zoo, the Art Museum, and the Science Center, all with free admission. Other notable areas include the historic Soulard neighborhood, known for its markets and nightlife, and the Delmar Loop, a lively district with shops, restaurants, and entertainment.
Getting around St. Louis is relatively easy. The MetroLink light rail system connects the airport directly with downtown and key areas such as Central West End and Clayton. Metro buses complement the network, although many visitors prefer using ride-hailing services like Uber or Lyft for convenience. Renting a car is recommended if you plan to explore beyond the city center, as public transport coverage is more limited in suburban and rural areas.
For a well-rounded visit, consider following a simple itinerary. On day one, explore downtown, including the Gateway Arch, riverfront, and nearby museums. On day two, spend time in Forest Park, visiting the zoo and museums, and enjoy a relaxed afternoon. If you have extra time, take a short trip to St. Charles, a charming historic town about 20 minutes away, or visit the Missouri wine region for a scenic day trip.
St. Louis also hosts a variety of events throughout the year. The Mardi Gras celebration in Soulard is one of the largest in the United States. During summer, outdoor concerts, festivals, and baseball games featuring the St. Louis Cardinals are popular activities. In winter, seasonal markets and holiday events bring a festive atmosphere to the city.
When visiting, keep in mind that distances can be larger than they appear, so planning transport in advance is useful. The city is generally affordable compared to other major U.S. destinations, and many top attractions are free, making it an excellent option for both short layovers and longer stays.
Reviews +info
Positive feedback
Most travelers describe St. Louis Lambert International Airport as a practical and easy-to-use airport. The most frequently praised aspects are:
Ease of navigation: The airport is widely considered simple to move through, with short walking distances and a clear layout.
Efficiency: Many passengers highlight fast security processes compared to larger U.S. airports.
Low congestion: STL is generally less crowded, which contributes to a more relaxed travel experience.
Transport connections: The MetroLink light rail is often mentioned as a convenient and affordable way to reach downtown.
Food options: Travelers appreciate the presence of local dining options and a decent variety of restaurants, especially in Terminal 1.
These strengths make STL a comfortable airport for domestic travel and short stays.
Negative feedback
Despite its practicality, several recurring issues appear in reviews:
Staff attitude: Complaints about inconsistent or unfriendly staff behavior, particularly at TSA checkpoints, are common.
Terminal 2 limitations: This terminal is often described as outdated, crowded, and with fewer services.
Cleanliness: Some passengers report inconsistent cleanliness standards in certain areas.
Limited amenities: Compared to larger hub airports, STL offers fewer lounges, shops, and premium services.
Inconsistent experience: Reviews suggest that the overall experience can vary significantly depending on time and staffing.
These drawbacks tend to affect the overall perception of quality rather than basic functionality.
Justification
St. Louis Lambert International Airport performs well in terms of simplicity, efficiency, and ease of use, which are key factors for most travelers. However, it falls behind in areas such as consistency of service, infrastructure quality in some areas, and the range of amenities available.
While it is a reliable and convenient airport for most travelers, it does not offer the level of comfort or service found in higher-rated international hubs.
Conclusion: STL is a functional and efficient airport that delivers a smooth experience in most cases, but lacks the consistency and premium features needed to be considered among the top-tier airports.
Final Rating
Overall score: 6.5 / 10